Check It Out: Minor Disturbances

Product Description

Check It Out is a six part series for library staff, and anyone working with the general public on a regular basis. By focusing on the proper strategies for dealing with difficult people and awkward situations, this series prepares library staff for situations they may encounter. The series also examines the skills necessary to become a successful storyteller.

Minor Disturbances

Often the most aggravating problems for library staff to deal with are the small things – cell phones, misbehaving children, eating. This episode identifies the best methods of handling disturbances such as these.