Check It Out: Shrinking Big Problems

$29.98

Description

Product Code: GH4614
UPC: 631865461424
ISBN: 1-58565-585-6
Grade Level: Adult
Media Type: DVD

Product Description

Check It Out is a six part series for library staff, and anyone working with the general public on a regular basis. By focusing on the proper strategies for dealing with difficult people and awkward situations, this series prepares library staff for situations they may encounter. The series also examines the skills necessary to become a successful storyteller.

Shrinking Big Problems

Sometimes the little things are the biggest frustrations. Computers break down, books go missing, and difficult people can be overwhelming. Knowing how to handle such situations properly is the key to making library problems disappear.

Additional Information

Run Time: 25
Copyright: 2002
Marc Record: Yes
Studio: Distribution Access
Territory: Available in the U.S. Only